Shipping policy
Shipping Policy
Delivery and Lead Time
We process orders within a maximum of 48 working hours from the moment the payment is credited. In the case of custom orders or stock shortages, we will contact the customer to arrange the details.
Delivery within Poland
Parcels up to 30 kg:
- Prepayment (1-2 working days) – 30 zł
- Cash on delivery (1-2 working days) – 40 zł
Half pallet (60×80 cm):
- Prepayment (1-2 working days) – 180 zł
- Cash on delivery (1-2 working days) – 190 zł
Euro pallet (120×80 cm):
- Prepayment (1-2 working days) – 200 zł
- Cash on delivery (1-2 working days) – 220 zł
Custom pallet (162×122×103 cm):
- 3-5 working days – 400 zł
Parcels up to 30 kg (International Shipping)
- Zone 1 (3-5 working days): 30 €
- Zone 2 (3-5 working days): 35 €
- Zone 3 (5-8 working days): 45 €
- Zone 4 (5-8 working days): 60 €
- United Kingdom (5-8 working days): 55 £
- Iceland / Norway (2-14 working days): Individual calculation (the amount shown in the cart is an approximate placeholder)
Half pallet (60×80 cm) (International Shipping)
- Zone 1 (3-5 working days): 95 €
- Zone 2 (3-5 working days): 120 €
- Zone 3 (5-8 working days): 160 €
- Zone 4 (5-8 working days): 320 €
- United Kingdom (5-8 working days): 170 £
- Iceland (9-11 working days): 325 €
- Norway (9-11 working days): 380 €
Euro pallet (120×80 cm) (International Shipping)
- Zone 1 (3-5 working days): 120 €
- Zone 2 (3-5 working days): 160 €
- Zone 3 (5-8 working days): 220 €
- Zone 4 (5-8 working days): 380 €
- United Kingdom (5-8 working days): 230 £
- Iceland (9-11 working days): 535 €
- Norway (9-11 working days): 500 €
Custom pallet (162×122×103 cm) (International Shipping)
- Zone 1 (5-8 working days): 260 €
- Zone 2 (5-8 working days): 410 €
- Zone 3 (7-9 working days): 520 €
- Zone 4 (9-13 working days): 580 €
- United Kingdom (10-14 working days): 400 £
- Iceland (10-14 working days): 720 €
- Norway (10-14 working days): 700 €
Division of Countries by Zones
Zone 1: Czech Republic, Germany, Lithuania, Slovakia
Zone 2: Austria, Belgium, Denmark, Estonia, Hungary, Latvia, Luxembourg, Netherlands, Slovenia
Zone 3: Bulgaria, Croatia, Finland, France, Greece, Italy, Romania, Spain
Zone 4: Cyprus, Ireland, Malta, Portugal, Sweden
Non-EU Countries (separate rates): United Kingdom, Iceland, Norway
Individual Shipping Quote
NOTE: For certain destinations or oversized goods, the system may automatically charge a symbolic shipping fee (e.g., 1-2 €). This is strictly a technical system setting (a so-called "placeholder").
The actual shipping cost for products with large or non-standard dimensions is calculated by our manager after the order is placed. We will contact you to provide the final transport price before the shipment is dispatched.
Additional Information
- Maximum weight of a pallet shipment: 600 kg.
- We cooperate with various logistics companies – we always choose the most favorable option for the customer.
- Transport costs may vary depending on the specifics of the order.
- Please check the package upon delivery and fill out a damage report in case of any defects.